Terms and Conditions

Refunds - If for any reason you want to cancel or change your order a 25% cancellation fee will be deducted off your refund. Once the animal is shipped there will be no refunds.

We offer a 7-day health guarantee on every animal.  All our animals are 100% healthy and thriving. If your animal exhibits any signs of poor health within the 7 days, you must Contact Us immediately so we can help remedy the issue. Failure to do so will void the guarantee. It is your responsibility to provide proper care and husbandry. Failure to provide this will void the health guarantee. As a best practice for maintaining reptile health, we strongly recommend quarantining any new animals for at least 30 days before introducing them to your existing collection.

Gecko Tails/Kinks
Geckos may drop their tails from time to time. Most often when stressed. This is a natural occurrence and does not devalue the gecko in any way. We are not responsible if tails are dropped or kinked / wavy during shipping. 

Sexing - All animals labeled as male or female have confirmed sexes. Those marked as probable or unsexed have not been confirmed.





​